People & SeatsLead, Manage, Accountable
LMA™
The three things you must do for every person who reports to you: Lead them (provide direction and inspiration), Manage them (give feedback, solve problems, run 1:1s), and hold them Accountable to their commitments and metrics. All three are required.
In Plain English
The three jobs of every manager. Most people do one or two. EOS® companies expect all three.
What it looks like in practice
A manager gives clear direction, keeps a regular meeting pulse with the team, and holds each person to their numbers and Rocks. That is leading, managing and holding accountable.
The common mistake
Confusing accountability with micromanaging. Set clear expectations, check in on a rhythm, and leave the how to the person in the seat.
Related Terms