EOS® by industry
What EOS® looks like in your industry
EOS® is industry-agnostic — but your Accountability Chart, your Scorecard, and your profit targets aren't. Each guide below shows the system applied to your world: example seats, researched benchmarks, weekly measurables, and real quarterly Rocks — from Jon Kludt, a world-class business coach and Certified EOS Implementer®.
Construction & Trades
Construction
Construction companies manage projects with schedules, submittals, and daily logs — then run the company itself on memory and hallway conversations. EOS® gives the business the same discipline the jobs already get.
Read the Construction guide →
Architecture & Engineering Firms
A/E firms are led by people trained to design buildings, not businesses. EOS® gives principals a firm that runs on utilization, multiplier, and a real leadership cadence — instead of on the founder's calendar.
Read the Architecture & Engineering guide →
Construction Supply & Equipment Dealers
Dealers and yards keep 2–4 cents of every dollar, with the rest tied up in iron, lumber, and contractor receivables. In a business where inventory is cash wearing a disguise, EOS® gives the leadership team a weekly grip on turns, margin, and the counter.
Read the Construction Supply guide →
General Contractors
A general contractor nets 2–6 cents on the dollar. At that margin, a disorganized leadership team isn't an annoyance — it's the difference between a bonus year and a bank conversation. EOS® is how GCs protect the nickel.
Read the General Contracting guide →
Mechanical Contractors (Electrical, HVAC, Plumbing)
In commercial MEP, the product is skilled labor hours — and every hour is either productive, billable, and safe, or it's margin walking out the door. EOS® gives the leadership team the same control over the company that the fab shop has over the work.
Read the Mechanical Contracting guide →
Specialty Contractors
Asphalt, concrete, framing, drywall — production businesses where profit is made by the crew-hour and lost by the rained-out day, the redo, and the GC who pays in 90. EOS® runs the company with the same rhythm your best foreman runs a pour.
Read the Specialty Contracting guide →Manufacturing & Industrial
Agri-Business
You can't control the weather, the board of trade, or input prices. Agri-businesses that thrive are ruthless about the things they can control — cost, execution, and people. EOS® is a system for exactly that.
Read the Agri-Business guide →
Distribution & Wholesale
Distribution is a 2–5% net margin business where growth quietly eats cash. EOS® gives the leadership team the discipline to grow revenue, inventory, and warehouse capacity on purpose — instead of discovering the cash crunch after the fact.
Read the Distribution guide →
Manufacturing & Fabrication
Manufacturers already think in systems — takt times, work instructions, preventive maintenance. EOS® applies that same discipline to the leadership team, so the business runs as well as the shop floor.
Read the Manufacturing guide →
Printing & Fulfillment
In printing, the top-quartile 'profit leaders' earn ~9–10% on sales while everyone else scrapes 1–3% — often on the same equipment, in the same market. EOS® is the discipline that separates the two groups.
Read the Printing & Fulfillment guide →
Trucking & Logistics
Trucking runs on pennies: $2.33 a mile in costs, operating margins under 1% for many truckload carriers, and driver turnover that resets the clock on everything. EOS® gives the leadership team a system for the one thing the market can't take away — how well the company is run.
Read the Trucking & Logistics guide →Home Services
Home Services
Whether you roll trucks for HVAC, run pest routes, or manage landscaping crews, the ceiling is the same: the business only runs as well as the owner's attention span. EOS® replaces owner-as-bottleneck with a leadership team that runs on real numbers.
Read the Home Services guide →
Cleaning, Maintenance & Painting
In cleaning and painting, labor isn't a cost line — it IS the product. Companies that keep their people keep their clients and their margins. EOS® gives the leadership team a weekly grip on the two churn rates that decide everything: employees and customers.
Read the Cleaning & Painting guide →
Residential HVAC, Plumbing & Electrical
Every dollar in this business rides a truck roll: the call gets booked, the tech shows up, the job gets sold, the membership gets offered. EOS® makes each link in that chain someone's owned, weekly number — instead of the owner's constant worry.
Read the HVAC, Plumbing & Electrical guide →
Landscaping & Lawn Care
Landscaping is a crew-utilization business: you sell hours, and margin lives or dies in drive time, job costing, and renewals. EOS® gives the leadership team the same route discipline your best foreman brings to a Tuesday.
Read the Landscaping guide →
Pest Control
Pest control is a subscription business that happens to drive trucks: recurring contracts, route density, and cancellation rate decide everything. EOS® puts a weekly number and a single owner on each one.
Read the Pest Control guide →
Security Systems & Home Automation
In the alarm and integration business, the install is customer acquisition — the company's real product is RMR. EOS® aligns every seat, every weekly number, and every quarterly Rock around growing recurring revenue and defending it from attrition.
Read the Security & Home Automation guide →Medical & Healthcare
Medical Practices
Every private practice is really two businesses: the clinical practice you trained a decade for, and the operating company nobody trained you for. EOS® runs the second one — so the first one can thrive.
Read the Medical Practices guide →
Chiropractic Practices
Chiropractic is a retention business that most owners run like an acquisition business. EOS® puts PVA, show rate, and collections per visit in front of a real leadership team every week — and gets the doctor off the new-patient treadmill.
Read the Chiropractic guide →
Dental Practices & DSOs
The DSO buying practices in your market isn't better at dentistry than you. It's better at operations. EOS® gives an independent practice — or a growing group — that same operational discipline without selling.
Read the Dental guide →
Physical Therapy Clinics
In outpatient PT, the plan of care is written — the business question is whether the patient shows up for visit seven. EOS® puts arrival rate, visits per referral, and clinician productivity in front of a real leadership team every week.
Read the Physical Therapy guide →
Primary Care Practices
Primary care runs on thin margins and full schedules — you cannot visit your way out of an operations problem. EOS® gives independent primary care the team accountability and weekly numbers that protect both the margin and the physicians.
Read the Primary Care guide →
Specialist Physician Groups
OB/GYN, ortho, derm, radiology, GI — specialty groups rarely fail at medicine. They fail at governance: five partner-owners, no Integrator, and every decision requiring a committee. EOS® gives a group of equals one operating reality.
Read the Specialist Physicians guide →Professional Services
Professional Services
Expertise built the firm. Expertise won't scale it. EOS® gives accounting firms, law firms, MSPs, staffing agencies, and every other expertise-based business a way to run the firm as well as they serve their clients.
Read the Professional Services guide →
Accounting Firms
You give clients disciplined numbers and honest advice. EOS® makes sure your own firm gets the same — beyond the twice-a-year adrenaline of busy season.
Read the Accounting guide →
IT & Managed Service Providers
You sell your clients proactive, documented, monitored IT — then run your own company reactive, undocumented, and on the founder's heroics. EOS® closes that gap.
Read the IT / MSP guide →
Law Firms
Lawyers are trained to advocate, not to operate. EOS® gives partner groups a way to run the firm itself — instead of running twelve solo practices that share a lease.
Read the Legal guide →
Staffing, Recruiting & Fractional Executives
Staffing is a speed business — and most agencies run on adrenaline instead of a system. EOS® turns hustle into an operating rhythm that survives recruiter turnover and market swings.
Read the Staffing & Recruiting guide →Financial Services
Financial Services
Financial services firms sell trust and run on licensed people. EOS® gives the leadership team the same rigor the regulators demand of the books — clear seats, real numbers, and a cadence that doesn't depend on the founder.
Read the Financial Services guide →
Community Banks & Credit Unions
A bank is a spread business run by committees. EOS® doesn't touch your credit policy or your exam program — it fixes the one committee that matters most: the leadership team.
Read the Banking guide →
Insurance Agencies
The renewal book is a blessing and an anesthetic. Recurring commission income keeps an agency comfortable for years while producers stop prospecting and service drifts. EOS® wakes the agency up before the book quietly erodes.
Read the Insurance guide →
Mortgage Brokerages
Mortgage is the most cyclical business in financial services — profit swings from negative to positive basis points inside a single year. EOS® builds the firm that survives the trough instead of the one that only works at the peak.
Read the Mortgage guide →
Wealth Management & Investment Advisory
RIAs keep 97% of their clients and let the market do their growing. EOS® is for the firm that wants to grow on purpose — without the founder-advisor being the bottleneck for every client, hire, and decision.
Read the Wealth Management guide →Marketing & Creative
Marketing Agencies
Agencies build growth systems for their clients all day — and run their own business on founder heroics. EOS® is the operating system for the agency itself.
Read the Marketing Agencies guide →
Advertising Agencies
Ad agencies live and die by the pitch — and the adrenaline of new business hides the fact that the agency itself has no system. EOS® ends the win-an-account, lose-an-account rollercoaster.
Read the Advertising guide →
Digital Marketing Agencies
SEO, PPC, and web shops built on retainers have a math problem: sales scales faster than fulfillment. EOS® makes retention and delivery margin as disciplined as the sales engine.
Read the Digital Marketing guide →
Event Planning & Management
Event businesses run on adrenaline: cash arrives in spikes, seasons swing from crush to crickets, and every event is a fire drill. EOS® gives the business a rhythm the calendar can't provide.
Read the Event Planning guide →
PR Agencies
PR firms sell credibility and measurable influence — then struggle to measure their own business. EOS® gives the firm the same accountability its clients' CFOs are demanding.
Read the PR guide →
Social Media Agencies
Social agencies run on always-on delivery, ever-expanding scope, and teams one bad month from burnout. EOS® puts a boundary around the work — and an owner on every leak.
Read the Social Media guide →Hospitality & Travel
Hospitality
Hospitality businesses have brand standards, service scripts, and opening checklists for every shift — and almost nothing that standardizes how the leadership team runs the company. EOS® fixes the layer above the front desk and the pass.
Read the Hospitality guide →
Sports & Fitness Facilities
Fitness businesses sell accountability and consistency — then run their own leadership teams without either. EOS® applies the training-program logic your members follow to the company itself.
Read the Sports & Fitness guide →
Vacation & Travel Companies
Travel businesses plan in seasons and get judged in moments — one missed transfer, one bad stay. EOS® gives seasonal, two-sided businesses a 90-day operating rhythm that works in peak and shoulder alike.
Read the Vacation & Travel guide →
Hotels & Lodging
Hotels benchmark everything — RevPAR, ADR, occupancy, comp-set index — except the leadership team running them. EOS® brings the same measurement discipline to the company that STR reports bring to the market.
Read the Hotels & Lodging guide →
Restaurants & Restaurant Groups
Restaurants live on a 3–9% net margin. At that altitude, the business can't run on the founder's instincts and a Sunday-night spreadsheet — it needs weekly numbers, clear seats, and a leadership cadence. That's EOS®.
Read the Restaurants guide →Retail, Real Estate & Consumer
Automotive (Dealers, Body Shops & Service Centers)
A dealership is four businesses under one roof — new, used, F&I, and fixed ops — and in most stores they operate like strangers. EOS® turns four silos into one leadership team with one plan.
Read the Automotive guide →
Franchisors
The franchisor failure mode is selling units faster than support systems mature. EOS® builds the operating discipline that keeps franchise development, franchisee support, and the brand promise growing at the same speed.
Read the Franchisors guide →
Funeral Homes
Funeral service asks more of its people than almost any profession — on call around the clock, present for families on their hardest days. EOS® brings order to the business side, so the firm can keep serving families well for another generation.
Read the Funeral Homes guide →
Real Estate (Brokerage, Property Management & Title)
Real estate is a cyclical business full of independent-minded producers. EOS® builds the durable company underneath the commissions — recurring revenue, per-agent productivity, and a leadership team that manages the cycle instead of riding it.
Read the Real Estate guide →
Retailers & e-Commerce
Retail runs on 2–5% net margins. At that altitude there's no room for gut-feel merchandising, hallway decisions, or an owner who's also the head buyer. EOS® puts real numbers and clear seats around a business where small misses compound fast.
Read the Retail guide →Technology
Software & Technology Companies
Your engineering team runs on sprints, standups, and retros. Your leadership team runs on Slack threads and vibes. EOS® gives the business the same operating discipline your codebase already has.
Read the Software & Tech guide →
Technology Integrators & Consultancies
You implement systems for a living — Salesforce, Microsoft, Oracle, Google, NetSuite. EOS® is the implementation your own firm never got: clear seats, real utilization numbers, and a cadence that ends the bench-or-burnout whipsaw.
Read the Tech Integrators guide →
Don't see your industry?
EOS® works anywhere a leadership team needs alignment, accountability, and traction. Book a free 90-minute meeting and see it applied to your business.