Process & Execution

Process Component

One of the Six Key Components of EOS®, focused on getting your core processes documented, simplified, and consistently followed across the organization. The goal is ‘Systemized and Consistent’ — your business runs the same way whether you’re there or not.

In Plain English

The EOS® component that makes your business less dependent on any one person — including you.

What it looks like in practice

A company names its handful of core processes, such as HR, marketing, sales, operations, accounting and customer retention, documents each at a high level, and gets everyone following them.

The common mistake

Documenting without training or measuring. A process that lives in a binder and is not followed by all has not strengthened anything.